Mark Shupe
President

Region VIII - Indiana

Mark Shupe bought his first Dairy Queen in 1995 and currently owns one store in Indiana. In addition to his position on the DQOC board, he served on the Indiana DQOA board of directors for fifteen years. Mark and his wife Kathy have two sons and one grandson.

Aaron Kunz
Vice President

Region III - Iowa, Kansas, Nebraska, North Dakota and South Dakota

Aaron and his wife, Jody are third generation owners of a Dairy Queen in Central City, Nebraska. Aaron’s grandparents and parents owned and operated the store he now owns for approximately 40 years and have built it into what it is today. He credits them for the success he now enjoys and looks forward to the challenge of constantly improving the business. His wife Jody, a labor and delivery nurse for over 10 years, now helps with the day to day operations of the store as well as manages the busy schedules of three young sons; Dyson, Cole and Bryce. Aaron also serves as the Deputy County Attorney of Merrick County on a part time basis. Aaron enjoys spending time with his family and participating in his sons’ sports activities.

Kevin Scheunemann
Treasurer

Region V - Wisconsin

Kevin Scheunemann has been a member of DQOA/DQOC board of directors since 2002. In 1998 he bought and still owns his first store in Kewaskum, Wisconsin, has owned and operated seven full Dairy Queen Grill & Chill stores throughout the state and now owns the Jackson and West Bend, Wisconsin stores. Kevin has received numerous awards for his outstanding service to Dairy Queen over the years including: International Dairy Queen Drive-thru Champion and numerous awards for CMN fundraising. He also has served as vice chair of the Milwaukee Designated Marketing Area (DMA) and as a director for the Wisconsin Dairy Queen Storeowners' Association. Kevin and his wife, Karen, live in Kewaskum, Wisconsin with their children Alyssa, Kaitlyn, Peyton, Stuart, and Piper.

Jason Grimm
Secretary

Region XI - Arkansas, Kentucky, Louisiana, Mississippi and Tennessee

Jason and his wife Amber own two stores in Elizabethtown, KY. They were preceded in their position by Jerry and Karen Rizer(Amber’s parents). Jason has been with the Dairy Queen system since 2011, with 15 years prior experience in the food service industry. Jason credits Jerry for all he has learned about Dairy Queen and the DQOA. Jason and Amber have four children. Jason enjoys family time and being involved in the community. Jason and Amber enjoy helping law enforcement and other organizations with youth programs and events.

Heather Eggert

Region IV - Minnesota

In 1975, Heather’s parents became franchisees of their first DQ in Prior Lake, MN and later built and opened another store in Savage. Heather and her brother started working at ages 5 and 9. She worked all through high school and managed on weekends during college. In 1994, she graduated from SCSU with a double major in International Business and Spanish. After graduation, she managed the Prior Lake store full time, until 1995 when she started a 12 year career with Polaris. She continued to work at the Savage DQ nights and weekends until travel limited that to helping on just weekends. In 2006, her Dad passed away and she was laid off from Polaris. It was a blessing in disguise which allowed Heather to have a life again, start a family, and take over the Savage DQ. She always knew she’d come back to DQ- it was just a matter of when! Since 2007 she has been the General Manager of the Savage DQ.

Lou Gallo

Region X - Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Rhode Island, Vermont

Dairy Queen has been a way of life in the Gallo family for more than forty years. Lou and his wife Jean, along with Lou's mom, purchased their first store in Wappinger Falls, N.Y. in 1972. Since then, they have raised four daughters and a son. Currently, they operate a store in Newburgh N.Y., and along with Lou's brother, still operate the store in Wappinger Falls. In the 1980's, Lou spent some time on the DAC. Lou also contributes to his local community as a volunteer EMT and fireman for the past 30 years.

Eric Hoffman

Region II - Arizona, California, Colorado, Nevada, Oklahoma, Texas, Utah

Eric’s family has been in the Dairy Queen business since 1973 when his parents bought their first store. He opened his first store in Tucson, AZ in 2005. Currently, Eric serves as the Executive Director and President of the Arizona Dairy Queen Operators Association. In addition to his original store, Eric is the managing partner of three other locations he owns with his sisters. He is married to Jessica who works as a Cardiac Nurse Practitioner and they have four sons, two daughters in-law and one grand daughter. Eric likes spending time with family, teaching the college group at his church, watching sports, and playing golf.

Ryan Ignasiak

Region VII - Michigan

As a third generation Dairy Queen owner, Ryan has grown up in the DQ business. Both Ryan’s parents and his grandparents before them, owned several stores over the past 65 years. Ryan, along with his wife Dana and their two children, currently operate their Dairy Queen in Pontiac, Michigan, a location that has been in the family for 50 years and continues to grow and be a staple in the community. Ryan currently serves as the Vice President for the Michigan chapter of the DQOA, which he has done for the past ten years.

Jeff Malarski

Region VI - Illinois, Missouri

Jeff and his wife Gina have been DQ franchisees for over 25 years and have been members of the DQOA/DQOC since day one. They operate the Park Ridge and Elk Grove Village, Illinois stores in the Chicago area. Jeff and Gina have three children who all grew up working in the DQ. Like most Dairy Queen franchisees, the family is heavily involved in their local community and church. In his free time, Jeff enjoys serving as Scoutmaster for the local Boy Scout Troop.

Keith Schreiber

Region IX - Ohio, Pennsylvania and West Virginia

Keith has been at his current store location for a little over 20 years. He was preceded in his position by his mother and step-father. Keith has been serving on the NESO board for several years. Keith credits his mother for teaching him everything there is to know about running the Dairy Queen business and how much passion it takes to run it gracefully. Keith has three children; his youngest Jacob works as a manager in his store. Keith likes to stay up to date on local events and staying involved in his community day in and day out.

Vic Tobler

Region XII - Alabama, Florida, Georgia, North Carolina, South Carolina and Virginia

For over 50 years, Vic Tobler’s long hours and commitment to service have earned his Dairy Queen Grill & Chill a spot on the Top 20-selling Dairy Queen stores in the Atlanta Designated Marketing Area (DMA). He purchased his first store location in Atlanta, Georgia, in 1970. Vic served thirteen years as chairman for the Atlanta DMA, six years on his state’s Franchisee Advisory Council (FAC) and is a member of the South Eastern chapter of DQOA known as S.E.S.O.A., which includes the states of Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina and Tennessee. He has been a member of the DQOA/DQOC board of directors since 2000. Vic and his wife, Carol, have two children, five grandchildren and two great-grandchildren.