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Your Dairy Queen Operators Association and Cooperative Supports Your Dairy Queen Business!

Welcome Home!

The Dairy Queen Operators Association and Cooperative is run by and for Dairy Queen franchisees.  The DQOA/DQOC is in its 40th year of service as the only independent voice for Dairy Queen Franchisees throughout the United States.  Your DQOA/DQOC membership is vital to your business success.  In addition to enhancing your bottom line, your Association continues to work as your advocate.  Members receive valuable information and insights that explain, in plain language, important current issues affecting Dairy Queen Franchisees.  Your Association is committed to constructively negotiating necessary changes with IDQ that will ensure a healthy and growing Dairy Queen system, more royalty income for IDQ, and a sound future for all Dairy Queen Franchisees.  Your membership support and involvement is essential to this effort.

Operators who join the DQOA/DQOC win, because:

  • DQOA/DQOC supports the growth of the Dairy Queen brand.
  • DQOA/DQOC is your advocate; watching over your franchise interests and helping protect your equity in your Dairy Queen store.
  • DQOA/DQOC works constructively with IDQ management and attempts to negotiate business strategies and practices that are in your best interest.
  • The Cooperative helps lower your cost of goods by providing quality DQOC products that meet or exceed IDQ approvals and by maintaining healthy competition with IDQ’s suppliers of Dairy Queen products.
  • You have access and involvement with fellow franchisees.
  • You get independent information and insights about issues affecting your franchise.

Membership also ensures that your franchisee publications, Bottom Line newsletter, DQOA Wire and News Alerts, will continue to provide valuable insights about your Dairy Queen business including product and mix pricing.

The Dairy Queen Operators' Cooperative endorsed distributors and suppliers provide products that are approved by International Dairy Queen. In doing so the DQOC has consistently driven down the cost of goods. Another benefit of becoming a DQOA/DQOC member and purchasing DQOC endorsed products is you will receive dividends.

We encourage you to browse our web site. Become informed on new issues. Become inspired by what you learn about supporting yourself, the franchisee. And then, take whatever steps you can to make a difference.

If you are interested in becoming a member and taking advantage of these benefits you can contact us for more information or fill out a member application and send it in.


CROWN SELECT TOPPINGS IN POUCHES

Your DQOC and endorsed topping supplier, Lyons Magnus has started the Dairy Queen approval process of transitioning your Crown Select Toppings to plastic pouches from metal cans. The high quality Crown Select toppings that you are accustom to receiving the past 20 years from Lyons Magnus will remain the same. The product itself will not be changing, only the packaging the toppings go in will be. (The only exception to this is Blueberry, Raspberry and Cold Fudge topping.)

The DQOC is making the transition for the following reasons:

  • Packaging cost reduction to offset continued packaging cost increases. Metal cans are more expensive than plastic pouches.
  • Reduced waste and increased yields. Product is easily evacuated from the pouches, resulting in less waste and reduced operational costs.
  • With no sharp edges, pouches are safer for employee use, which may reduce Worker’s Compensation claims.
  • Pouches can be heat-boosted, so it is quicker to bring the product up to the proper temperature.
  • The topping industry, as a whole, has been moving towards plastic pouches over recent years. DQ Canada made this transition over 20 years ago and USCI has recently made this transition to pouches as well. DQ Texas will be making this transition with Lyons at the same time as the DQOC.
  • Toppings in pouches with fitments are easier and faster to use because they do not require manually emptying the pouches or scraping the pumps and inserts. They are also much more sanitary and have less exposure to the outside environment, therefore keeping the reliability of the product at a consistent high standard.

There will be 12 Crown Select toppings transitioning to pouches soon. Of the 12, 4 toppings will have fitments on the pouches (Hot Fudge, Caramel, Chocolate and Marshmallow). A fitment is a plastic piece built into pouches. The pump is converted so that you can connect the pump to the pouch. This allows you to pump topping directly from the pouch. Pouches hold 48oz. of product, which is equivalent to the #5 can.

Stores will want to purchase the needed and recommended equipment to make this a smooth transition, like stainless steel inserts, pouch mate evacuators, fitment conversion kits, pumps, etc. All your equipment and smallware needs can be met by your DQOC endorsed equipment supplier, IRD. If you have questions regarding the equipment needs or would like to place your order, you can reach IRD at (800)786-6691.

Click here for a list of the equipment needs.
Additional Pouch Rollout Information
Product Preparation Information
Fitment Quick Reference
Server Conversion Kit- Demo Video

NEW PRODUCTS NOW AVAILABLE

Crown Select Take Home Quart Containers by Maui Cup are now approved for use in the Dairy Queen system. The new product provides savings, plus DQOA members will earn a dividend! Please contact your local DQOC distributor to find out when this new product will be available to purchase.

Upside Down Ketchup Bottles by Red Gold are now approved for use in the Dairy Queen system. This new product provides substantial savings over the Heinz ketchup bottles that are currently in the DQ system, plus DQOA members will earn a dividend! Please contact your local DQOC distributor to order this new product.

Crown Select Cookie Dough is coming back! Your new Crown Select Cookie Dough Pieces is manufactured by Aspen Hills, Inc. in Garner, Iowa. The new product provides savings, plus DQOA members will earn a dividend! Please contact your local DQOC distributor to find out when this new product will be available to purchase.

ORANGE JULIUS EQUIPMENT
Many of you are just beginning the process of adding the Orange Julius original drinks and premium fruit smoothies to your menus. As you have come to learn, new equipment is necessary for the preparation of the Orange Julius products. International Restaurant Distributors (IRD) offers all of the approved equipment needed for the Orange Julius product preparation at affordable prices. Click here to see IRD’s Order Form. IRD has also made arrangements with Direct Capital if you are interested in financing the equipment package. Contact IRD to get a free quote at 800-786-6691.
Current DQOA Publications

DQOA Bottom Line- June 2013

In this issue:
DQOA/DQOC Bullet Crown Select Toppings Transition Reminder
DQOA/DQOC Bullet 432 Menu Items and Growing
DQOA/DQOC Bullet From the Desk of the Executive Director
DQOA/DQOC Bullet DQOA Dividend Recap
DQOA/DQOC Bullet Menu Management Correspondence
DQOA/DQOC Bullet Product Updates
DQOA/DQOC Bullet Vanilla Mix June Pricing
DQOA/DQOC Bullet DQOA/DQOC Annual Meetings Info
DQOA/DQOC Bullet Miracle Treat Day Reminder
DQOA/DQOC Bullet Classified Ads

To view earlier issues visit our DQOA Publications section.

Monthly Mix Prices
June Mix Prices

To view earlier mix prices visit our Mix Prices section.
DQ Treat Tracker

1. Click on the link DQ Treat Tracker.

2. Save a copy of the DQ Treat Tracker File to your desktop.

3. There are 12 (monthly) worksheet tabs in the attached file. The following data must be entered into the desired monthly spreadsheet:

DQOA/DQOC Bullet In the Yellow highlighted column, key in the number of units sold of each menu item for the desired month.
DQOA/DQOC Bullet In the Orange highlighted column, key in the price of each menu item for the desired month.
DQOA/DQOC Bullet In the Blue highlighted column, enter the total dollar amount of discounts applicable for the period.

The preset formulas will automatically calculate the totals columns.

FAC/DMA Lists

Click here for 2013 FAC List

Click here for 2013 DMA List


Dairy Queen is a registered trademark of International Dairy Queen Incorporated; International Dairy Queen Incorporated is a wholly-owned subsidiary of Berkshire Hathaway Incorporated.